Privacy Policy
This Privacy Policy explains how Phiclaw ("Phiclaw," "we," "us") handles information collected through our website at phiclaw.ai. It is general information and not legal advice.
Protected health information (PHI) and HIPAA
Phiclaw is software for healthcare providers. When we process protected health information (PHI) on behalf of a covered entity through our product, we do so under a signed Business Associate Agreement (BAA) and in accordance with HIPAA. Our subprocessors — including HIPAA-eligible AWS (Amazon Bedrock), Convex, and our voice partner Retell AI on Twilio — are also covered by BAAs. This website (phiclaw.ai) is a marketing site and is not intended for the submission of PHI. Please do not send patient information through website forms or email.
Information we collect on this website
- Information you give us: your name, email, phone, practice name, and message when you contact us, book a demo, or request pricing.
- Usage data: standard analytics such as pages viewed, referring source, device and browser type, collected via Google Analytics.
- Cookies: we use cookies for analytics and to remember basic preferences. You can control cookies through your browser settings.
How we use information
- To respond to your inquiries and schedule demos.
- To provide, maintain, and improve our website and services.
- To send you information you requested. You can opt out of marketing email at any time.
How we share information
We do not sell your personal information. We share it only with service providers who help us operate the website and our business (for example, analytics and scheduling tools), and where required by law.
Data retention and security
We retain website inquiry information for as long as needed to respond and for legitimate business purposes, then delete or anonymize it. We use reasonable administrative, technical, and physical safeguards to protect information.
Your choices
You may request access to, correction of, or deletion of the personal information you submitted to us by emailing [email protected]. You can also disable cookies in your browser and unsubscribe from marketing email using the link in any message.
Contact us
Questions about this policy? Email [email protected] or write to us at Phiclaw, Miami, Florida, USA. See also our contact page and about page.